Continuous Improvement Toolkit

Lean references, 1-Point Lessons, and Templates.

Problem Solving

The Problem solving method commonly used at UCSF is A3 Thinking. This disciplined practice helps to unravel messy situations by looking at problems to understand the root causes before taking action, resulting in more meaningful improvement work.

Implementing Countermeasures

After identifying your root cause(s), start experimenting with ways to address the problem. Changes are not permanent solutions. Many PDCA cycles may be needed to address a root cause and/or additional root causes by taking into account new information or environment changes.