Technology Strategy and Solutions

The UCSF EPMO follows the Software Delivery Life Cycle (SDLC) methodology to guide technology projects from vision creation to execution, assisting in developing plans, informing design, implementing solutions, managing delivery, and transitioning support to the operations team.

Even when the problem seems clear, the right solution isn't always obvious. That's where the EPMO steps in, beginning with creating the vision and guiding you through the entire SDLC process or simply specific stages as needed.

The EPMO collaborates with clients across UCSF, including:

• Campus Administration: Finance, HR, Compliance, and Legal
• Schools and Research Functions
• Enterprise-wide Initiatives: Managing projects that impact the entire organization

The EPMO will guide you through the SDLC, providing support at each stage of the process:

1. Understanding the Problem: We focus groups, interviews, process reviews, and technology evaluations to understand your challenges and create a vision for the future
2. Crafting the Plan: We define high-level requirements, research solutions, and develop budgets, timelines, and resource plans to help you move forward.
3. Designing the Solution: We work with you to create detailed requirements and process maps, ensuring that your technology solution fits seamlessly with your business needs.
4. Executing the Strategy: We deliver project charters, plans, and necessary documentation, manage risks, and oversee testing to ensure the solution meets your expectations. We collaborate with vendors to ensure development aligns with requirements
5.  Ensuring Successful Delivery: We oversee product delivery, ensuring smooth implementation and transition operations. We work with UCSF partners to ensure the solution is ready for day-one operation.
6. Ongoing Support: After go-live, we provide support to ensure that the operations team has what they need to be successful long term.

Change Management & Process Improvement

Successful systems rollouts require effective change management. We work closely with EPMO's change Management partners to support, communicate, and ensure readiness for change. We also collaborate with process improvement teams to ensure that technology-driven changes are aligned with best practices.